Returns & Exchange

If you need to return your purchase from PetKing.ph for whatever reason, you can exchange the item for any other item from our store of equal value.

How to Exchange an Item:

1. Bring the Item along with proof of purchase to our partner store:

📍 WOW Pet Mart Makati

https://g.co/kgs/jUDRkY2

Address: Ground Floor, Makati Central Square, Don Chino Roces Ave., Makati City

Store Hours: 10am to 9pm

2. Bring the item you wish to exchange to our staff, we can process your item exchange as long as the following conditions are met:

✅ The item is unopened, undamaged, and in good condition.

✅ It is within 3 days of your purchase from PetKing.ph website.

✅ You must bring a screenshot of your purchase from PetKing.ph.